LegalUpdated 2026-09-23
Terms of Service
These Terms of Service are the agreement between you and the company named below for the DataXID service. They apply to every self-serve plan, including a free plan. If you accept these Terms for an organization, you represent that you have authority to bind that organization, and “you” means that organization.
The contracting party is DATAXID TEKNOLOJİ VE TİCARET ANONİM ŞİRKETİ, Reşitpaşa Mah. Katar Cad. İTÜ Tasarım ve Prototip Merkezi Binası No: 2/41, İç Kapı No: 5, 34469 Sarıyer, İstanbul, Türkiye. These terms are governed by the laws of the Republic of Türkiye, and the courts of Istanbul have jurisdiction, except where a mandatory consumer protection law of your residence says otherwise.
By creating an account, or by continuing to use the service after a new version takes effect, you agree to these Terms and to the documents they incorporate. You must be at least 18.
1. The service
The service provides upload of data, training of a model for that data, generation of synthetic data, notebooks, and an agent. We may modify or discontinue features. We do not warrant that the service will be uninterrupted or error-free.
We grant you a limited right to use the service for your own business while your account remains open. Each person who accesses the service must have a separate login. You are responsible for all activity under your account, and you will not permit credentials to be shared.
You will not, and you will not permit any other person to, reverse engineer the service, resell or otherwise make it available to a third party, probe its security, or use it to build a competing model of our training method, except to the extent applicable law does not permit that restriction.
2. Account Data, Customer Content, and Service Data
Account Data means the name, email address, profile image, session, and billing identity of the person who holds the account. We determine the purposes for which Account Data is processed. The Privacy Policy governs that processing.
Customer Content means the material you submit to the service and the material the service produces from it, namely uploaded files, notebooks, prompts, synthetic files, and the model trained for that data. You determine the purposes of that processing. The Data Processing Addendum governs it. You retain ownership of the files you upload and of the synthetic files you download. The trained model forms part of your account: you may use it and delete it, and we will not use it for any other customer. The training method, the algorithms, and the platform code remain our property. Ownership of a synthetic file does not transfer the training method.
Service Data means usage counts, security logs, and the non-secret portion of an API key. We use Service Data to operate and protect the service. We display an API key to you once, and we do not retain it in a form from which we can recover the key.
We will not use one customer’s rows to train another customer’s model or a shared foundation model.
If you use the agent, that use is your instruction to transmit the Customer Content required for that turn, including prompts, column profiles, frequent values, row previews, and notebook contents, to Azure OpenAI in Sweden Central. Hosting, storage, training, and a notebook run that you start without the agent remain in Poland Central and are not transmitted to Azure OpenAI.
3. Output
We do not warrant that synthetic output or notebook output is accurate, complete, fit for a particular purpose, eligible for intellectual property protection, free of personal data, de-identified, or incapable of being connected to a person. Output may still relate to people in the source data. You are solely responsible for determining whether you may use any output and for the manner in which you use it.
4. Your obligations
You represent and warrant that you have the rights required to upload Customer Content and to instruct us to process it. You will defend us against any third-party claim arising out of your Customer Content, your use of output, your use of the agent, or your breach of these Terms or the Acceptable Use policy, and you will pay the damages and reasonable legal fees awarded against us or reasonably incurred by us. If you are a consumer, this defense applies only to the extent the law of your place of residence allows it. We will give you prompt notice of the claim, give you sole control of the defense, and provide reasonable assistance at your expense.
The Acceptable Use policy forms part of these Terms. A breach of that policy is a breach of these Terms.
5. Fees
Fees are the prices published on the pricing page at the time of the charge. Polar, our payment processor, collects the fees. Fees are exclusive of taxes. You will pay all taxes arising from the fees other than taxes on our net income. Except where applicable law requires a refund, fees are non-refundable. We may change the fees on notice to you. Your continued use of the service after the change takes effect constitutes acceptance of the changed fees.
6. Privacy and security
The Privacy Policy governs Account Data and Service Data. The Data Processing Addendum governs Customer Content. Both documents form part of these Terms. We will maintain administrative and technical measures appropriate to the nature of the service.
7. Liability
The service is provided as is and as available. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Our aggregate liability arising out of or relating to these Terms will not exceed the greater of the fees you paid us during the twelve months before the claim arose and USD 100. To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or lost-profit damages.
Nothing in these Terms excludes or limits liability that applicable law does not allow to be excluded or limited, including liability for fraud and for death or personal injury caused by negligence. If you are a consumer, the mandatory rights of your place of residence remain in force.
The Data Processing Addendum does not increase the cap in this Section 7.
8. Suspension and deletion
These Terms apply while the account is open. We may suspend or close an account if you breach the Acceptable Use policy or these Terms, or if you fail to pay an undisputed fee. We may also close an account that has remained inactive for an extended period. Closure ends your right to use the service. It does not end the provisions that by their nature survive closure, including ownership and intellectual property, fees that have accrued, deletion and retention, liability, your defense of us, notices, and governing law.
If you delete Customer Content, we will delete it from the service within a reasonable time. If the account closes, we will delete Customer Content that remains in the service within a reasonable time. We delete copies held in backups in accordance with the ordinary backup cycle. We may retain records that the law requires us to retain, including billing records. Nothing in this Section 8 requires us to complete deletion within a stated number of days.
9. Changes
We may amend these Terms by posting an updated version. The updated version will state the date on which it takes effect. If an amendment is material, we will give you notice at the email address on the account before that date. Your continued use of the service on or after the effective date constitutes acceptance of the amended Terms. If you do not accept an amendment, your sole remedy is to close the account before the effective date.
10. Notices
We may give notice to the email address on the account. You will give notice to [email protected]. Notice given by email is deemed to satisfy any legal requirement that the notice be in writing.
11. General
These Terms, together with the documents incorporated by Section 12, constitute the entire agreement between you and us concerning the service and supersede any prior agreement on that subject. Terms on a purchase order or similar document that you submit do not amend these Terms.
You may not assign these Terms, or any right under them, without our prior written consent. We may assign these Terms in connection with a merger, reorganization, or sale of the business, or of the assets to which these Terms relate.
If a court holds any provision of these Terms unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later.
12. Incorporated documents
The Privacy Policy, the Data Processing Addendum, the Subprocessors list, and the Acceptable Use policy are incorporated into these Terms.